Page ID #:25635 EXHIBIT PP Page ID #:25636 DPS6 AUTOMATIC TRANSMISSION - EXCESSIVE TRANSMISSION TSB 15-0120 CLUTCH SHUDDER AND/OR TRANSMISSION FLUID LEAK FORD: 2011-2015 Fiesta 2012-2015 Focus This article supersedes TSB 15-0090 to update the Service Procedure and Service Labor Time Standards (SLTS). ISSUE Some 2011-2015 Fiesta vehicles built on or before 10/15/2014 and 2012-2015 Focus vehicles equipped with a DPS6 automatic transmission may exhibit excessive transmission clutch shudder on light acceleration. Some vehicles may or may not exhibit transmission fluid leaking from the clutch housing. ACTION Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE With the release of Customer Satisfaction Program 15B22 if a vehicle is being serviced using this article, the powertrain control module (PCM)/transmission control module (TCM) reprogramming and clutch adaptive learn strategy updates required in in 15B22 are completed. Therefore, it is not necessary to perform 15B22 separately and 15B22 should not be claimed. It will be closed when the labor operations for this article are claimed. Refer to Workshop Manual (WSM), Section 307-01 for 2012-2015 Focus and 2014-2015 Fiesta. For 2011-2013 Fiesta refer to WSM, Section 307-11. When referred to the WSM all steps listed in the WSM must be performed. 1. NOTE: PERFORMING THE SERVICE ROUTINES WILL CLEAR ADAPTIVE STRATEGY. FAILURE TO PERFORM ALL STEPS OF THE IDS ROUTINES MAY RESULT IN ERRATIC SHIFTS AND DRIVEABILITY CONCERNS. Reprogram the PCM/TCM to the latest calibration using IDS release 96.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. a. IDS software updates have been made to streamline the process and improve DPS6 Shudder diagnostics and reprogramming. b. Adjust the vehicle clock as required, it may have lost time during the reprogramming process. 2. Using IDS follow the WSM Diagnosis and Testing, Diagnosis by Symptom, Pinpoint Test A (Focus, 2014-15 Fiesta) or Pinpoint Test N (2011-2013 Fiesta) - Clutch Shudder on Acceleration to diagnose shudder. a. Save and upload IDS Session Data. b. New vehicles with less than 1600 km (1000 miles) have not fully completed the clutch friction green clutch break- in period that is required before attempting to replace the clutch or hardware. c. Vehicles built on 6/6/2013 or later have the improved transmission input shaft seals that are unlikely to experience leaks and should only be replaced if leaking. NOTE: FORD AND LINCOLN DEALERSHIPS NEED TO OBTAIN PRIOR APPROVAL BEFORE PROCEEDING WITH THE INSTALLATION OF A NEW CLUTCH AFTER CLEANING. SAVE AND UPLOAD IDS SESSION DATA CAPTURED FROM THE POST CLUTCH CLEANING VALIDATION IN THE PINPOINT TEST FOR USE IN THE PRIOR APPROVAL PROCESS. (FIGURE 1) NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with he knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides informa ion that could assist in proper vehicle service.The procedures should not be performed by 'do-it-yourselfers'. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves he right to supercede this information with updates.The most recent information is available through Ford Motor Company's on-line technical resources. Copyright © 2015 Ford Motor Company Online Publication Date August 4, 2015 PAGE1 EXHIBIT 215.1 Page ID #:25637 TSB 15-0120 (Continued) WARNING: BRAKE PARTS CLEANER PM-4-A IS IRRITATING TO THE SKIN, EYE AND RESPIRATORY TRACT. THIS PRODUCT MAY CAUSE CENTRAL NERVOUS SYSTEM DEPRESSION. ALWAYS CONSULT THE MATERIAL SAFETY DATA SHEET BEFORE USE. DUE TO THE VOLUME OF PM-4-A USED DURING THE CLEANING PROCEDURE, THE OPERATOR MUST ENSURE ADEQUATE LOCAL VENTILATION. THE OPERATOR MUST WEAR AN ORGANIC CARTRIDGE WITH PARTICLE FILTER RESPIRATOR, EYE PROTECTION (CHEMICAL GOGGLES), NEOPRENE GLOVES, AND LONG SLEEVES. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY. WARNING: KEEP SOLVENTS AWAY FROM IGNITION SOURCES. SOLVENTS MAY BE FLAMMABLE AND CAN IGNITE OR EXPLODE IF NOT HANDLED CORRECTLY. FAILURE TO FOLLOW THIS INSTRUCTION MAY RESULT IN SERIOUS PERSONAL INJURY. NOTE: Transmission differential seal plugs are now released and should be installed during transmission removal and while performing bench repairs to reduce/eliminate the loss of transmission fluid. [1] - Use of either part is acceptable for the repair. PART NUMBER PART NAME BV6Z-7B546-F Dual Clutch Assembly Kit - Focus & Fiesta built on or after 1/13/2011 AE8Z-7B546-E Dual Clutch Assembly Kit for Fiesta built on or before 1/12/2011 EV6Z-7052-A Or C Focus Seal Kit - (Figure 2) Required For All Clutch And Seal Repairs [1] EV6Z-7052-B Or D Fiesta Seal Kit - (Figure 2) Required For All Clutch And Seal Repairs [1] AE8Z-7007-A Engine-to-Transaxle Separator Plate – 1.6L XT-11-QDC Motorcraft® Dual Clutch Transmission Fluid PM-4-A Motorcraft® Metal Brake Parts Cleaner (As Needed) XL-2 Motorcraft® High Temperature Nickel Anti-Seize Lubricant F1FZ-7H183-A Differential Seal Plug (2-req, can be used for multiple repairs) BE8Z-6731-AB Motorcraft® Oil Filter FL-910S XO-5W20-QSP Motorcraft® SAE 5W-20 Premium Synthetic Blend Motor Oil (1-quart) 1S7Z-6840-AA Oil Filter Adapter Gasket - Focus BE8Z-6L621-A Oil Cooler Assembly Seal-Fiesta (As Needed) OPERATION DESCRIPTION TIME 150120H 2012-2015 Focus/2011-2015 Fiesta DPS6: Reprogram The PCM/TCM, 1.1 Hrs. Perform Pinpoint Test Per WSM Procedure, Release The Vehicle, Within Expected Limits (Closes FSA 15B22, Do Not Use With Any Other Labor Operations) 150120L 2012-2015 Focus/2011-2015 Fiesta DPS6: Reprogram The PCM/TCM, 1.1 Hrs. Perform Pinpoint Test Per WSM Procedure, Outside Of Expected Limits (Closes FSA 15B22, Do Not Use With Any Other Labor Operation Except M, N, P or Q) 150120M 2012-2015 Focus DPS6: Replace Clutch, Includes Post Road Test (Do 5.0 Hrs. Not Use With Any Other Labor Operation Except L) 150120M 2011-2015 Fiesta DPS6: Replace Clutch, Includes Post Road Test (Do 4.5 Hrs. Not Use With Any Other Labor Operation Except L) 150120N 2012-2015 Focus DPS6: Replace Both Inner Input Shaft Seals And 5.4 Hrs. Clutch, Includes Post Road Test (Do Not Use With Any Other Labor Operation Except L) PAGE2 Page ID #:25638 TSB 15-0120 (Continued) OPERATION DESCRIPTION TIME 150120N 2011-2015 Fiesta DPS6: Replace Both Inner Input Shaft Seals And 4.9 Hrs. Clutch, Includes Post Road Test (Do Not Use With Any Other Labor Operation Except L) 150120P 2011-2015 Focus DPS6: Replace Both Inner Input Shaft Seals And 6.2 Hrs. Clean Clutch, Perform Pinpoint Test Per WSM Procedure After Cleaning (Do Not Use With Any Other Labor Operation Except L and Q) 150120P 2011-2015 Fiesta DPS6: Replace Both Inner Input Shaft Seals And 5.7 Hrs. Clean Clutch, Perform Pinpoint Test Per WSM Procedure After Cleaning (Do Not Use With Any Other Labor Operation Except L and Q) 150120Q 2012-2015 Focus DPS6: Replace Clutch, This Operation Requires A 5.4 Hrs. Prior Approval Code And Is Included, Can Only Be Claimed With Operations P and L When Shudder Is Present Over 250 RPM After Clutch Cleaning. Includes Post Road Test (Do Not Use With Any Other Labor Operation Except L and P) 150120Q 2011-2015 Fiesta DPS6: Replace Clutch, This Operation Requires A 4.9 Hrs. Prior Approval Code And Is Included, Can Only Be Claimed With Operations P and L When Shudder Is Present Over 250 RPM After Clutch Cleaning, Includes Post Road Test (Do Not Use With Any Other Labor Operation Except L and P WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 7B546 42 PAGE3 Page ID #:25639 Page ID #:25640 Page ID #:25641